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Categories

About LoadUp icon
About LoadUp
Account Details icon
Account Details
Pricing & Charges icon
Pricing & Charges
Booking icon
Booking
Pre-trip icon
Pre-trip
During the trip icon
During the trip
Accident icon
Accident
Breakdown icon
Breakdown
Insurance Excess & CDW icon
Insurance Excess & CDW
Post-trip icon
Post-trip
Invoices and Billings icon
Invoices and Billings
Refer a Friend icon
Refer a Friend

Category - During the trip

You have the flexibility to extend your booking in increments of 15 minutes, provided the vehicle is available. This feature allows you to adjust your schedule with ease and continue using the vehicle without interruption. However, if you notice that the extension button is not activated, it indicates that the vehicle has already been reserved by another customer immediately following your booking. We recommend planning your extensions to ensure seamless service.

Absolutely! You are welcome to return the vehicle earlier than your scheduled end trip time. However, please be aware that any remaining time in your booking period will not be refunded. This policy ensures that our scheduling system remains fair and efficient for all customers. If you have any further questions or need assistance with your booking, feel free to reach out to our support team. We’re here to help!