Category - Account Details
Absolutely not! You don’t need to pay any deposit or membership fee. Our platform is designed to be accessible and hassle-free, making it easy for everyone, from all walks of life. We believe in providing a simple and seamless experience, so you can focus on what matters without worrying about extra costs or complicated processes!
You must be at least 21 years old to use LoadUp. If you’re under 25, with less than 2 years of driving experience, or over 65, a higher insurance excess will apply. For details, see the insurance excess policy for YIED drivers.
- Your license must be valid, unexpired and government-issued.
- Check our separate FAQ to find out the requirements for foreign driving licenses.
- Note: We don’t provide P-Plate in our vehicles so please bring your own.
The minimum age to create an account is 21 years old.
Users who sign up through Singpass will have their accounts verified and activated instantly. For those who register manually, please allow at least 2 working days for our admin team to verify your information. Kindly submit all the required documents in good order to prevent any delays.
If you have a foreign driving license and a valid work pass:
1. Sign up manually through the app
2. Send us an email (hello@loadup.com.sg) with the relevant documents (Foreign driving license/documents and Singapore driving license)
Please note that all manual license verifications may take up to 2-3 working days.
Important notes:
• We currently do not accept applications from tourists or Short-Term Visit Pass (STVP) holders in Singapore with foreign driving licenses
• Applicants with foreign driving licenses are required to submit valid work passes such as S Pass, Employment Pass, or Work Permit to fulfil the eligibility requirements.
It’s easy! Use Singpass to create your account in seconds and get approved instantly.
If you don’t have access to your Singpass, you can manually enter your details. If you choose the manual registration method, please ensure you have the following documents ready:
• Photo identification
• Driving license