My payment kept failing, what should I do?
If your payment isn’t going through, try using a different debit or credit card.
You can also try the following steps:
1. Make sure your card is enabled for online transactions (check with your bank).
2. Check that you have enough funds in your account.
3. Clear your browser’s cookies and cache.
4. Then, try the payment again.
Still not working? No worries — reach out to us via (97303003) or email us at hello@loadup.com.sg. We’re here to help!
Why am I charged a penalty?