Booking cancellation policy
Cancellation fees depend on how close you are to the start of your booking:
• More than 48 hours before start time: 0% of the booking fee will be charged
• 1 – 48 hours before start time: 50% of the booking fee will be charged
• Within 1 hour of start time: 80% of the booking fee will be charged
• No-show/ Did not start booking: 100% of the booking fee will be charged
This ensures fairness for all users and keeps vehicles available for others.
Can I use my family, friend, or colleague’s account to book a vehicle?