I booked in advance, why was my booking cancelled? 

We sincerely apologize for any inconvenience caused if your booking has been cancelled by the system. This could happen for several reasons, including:

• Late Return from Previous Users: Sometimes, previous users may return the vehicle later than scheduled, affecting subsequent bookings.
• Vehicle Condition: The vehicle may have been marked as unsuitable for use due to damage or maintenance issues, ensuring your safety and compliance with road regulations.
• Account Suspension: Your account might have been suspended for various reasons. For more details on why your account might be suspended.

We understand that cancellations can be frustrating, and we are here to assist you with any questions or concerns you may have. Please feel free to contact our Customer Support team at 97303003 for further assistance.